Don't hesitate for a second. Don't shop around. This is the place you want to take your vehicle. I'm from Corpus and was coming to Texas Motor Speedway for the NASCAR race with six people in my truck and pulling an 18k 5th wheel. Pulling into the speedway I noticed a trail of transmission fluid. It was late afternoon on Thursday. I called a wrecker and had it taken to Multistate. Now stuck at the speedway and knowing they were closed on Saturday, I was certain we would be stuck there until the next week. I didn't get a call until almost noon on Friday by which time I was sure we were stuck. Boy was I wrong. Buddy called all around town and found an exchange unit, got it installed same day and I was back at the speedway on Friday. Way above and beyond. Shockingly good customer service. I couldn't be happier.